Questions To Ask References Supplied By Contractors
This article appears courtesy of the National Association of the Remodeling Industry (NARI).
Remodeling projects can range from small to large. But no matter what the size of the project, every homeowner wants to have the best possible contractor working for them.The National Association of Remodeling Industry, a trade organization dedicated to promoting professionalism in the industry, suggests every homeowner interviewing potential contractors ask for references. To protect yourself, always check the contractor’s references. This is an essential stage of qualifying the right person for your project.
Here are just a few questions to ask previous customers:
? Could they communicate well with the remodeler?
? Were they pleased with the quality of work?
(This is a tough question, however, since everyone defines “quality” differently. It is much better to ask to see the completed project to determine the level of quality for yourself.)
? Were they satisfied with the remodeler’s business practices?
? Did the crew show up on time?
? Were they comfortable with the trades people the remodeler subcontracted to?
? Was the job completed on schedule?
? Did the remodeler fulfill his or her contract?
? Did the contractor stay in touch throughout the project?
? Were the final details finished in a timely manner?
? Would you use the remodeler again without hesitation?
