FAQ

The simple answer is HIM.com does not match you with a service professional…you do! You select the home service professional that is best for your needs. HIM.com features detailed inside stories designed to give you the important insight you need when selecting a professional to work on your home. Many Inside Stories include testimonials, in-depth Q&A information and photos of completed projects. Your comfort with the providers listed is what drives your selection of contractors. 

Not at all. HIM.com professionals are committed to providing the highest quality service to homeowners in Dane County. It’s your choice when selecting the professional to work on your home. HIM.com professionals are confident in their skill, knowledge and capabilities. All they ask is the opportunity to tell you about their organization and how they can assist you with the repair, maintenance or remodeling of your home.

HomeImprovementMadison.com service professionals are established professionals in Dane County. HIM.com has articles outlining how to interview contractors, what questions to ask and what impressions to collect from past customers. Ultimately, you choose who works in or on your home. You must have a comfort level with the service provider and the only why to attain that comfort zone is to ask good questions and get the right answers for your needs.

All of the professionals listed on HIM.com are local providers committed to the community. HIM.com is a local resource providing much more information than a 'telephone book’ or any other listing you may find. In other words, you have proven, established contractors telling their stories in a concise Inside Story and providing more information so you can get a much clearer picture of the knowledge, experience and character of the organization. Just by being a part of HIM.com, the listed home improvement professionals are showing their commitment to educating home owners so they can make the best choices for their homes. From our unique meeting request service, to the hundreds of home related articles on our Web site featuring interviews with local professionals, we offer the most comprehensive Madison based Internet tool available..

HomeImprovementMadison.com  is a new service, launched in 2009. However, the team of communications professionals that have built it have been assisting local merchants in marketing, sales and advertising for nearly 30 years. In fact, for the last three years, they have published Homeowners Advantage which is received by about 50,000 homeowners, ten new issues annually, which is the source of the majority of HIM.com’s library articles.

The HIM.com Library is a vault of articles, pictures, and diagrams about a wide variety of topics related to your home. Every article is developed locally using Madison contractors as the professional sources of information. The articles discuss topics ranging from repair projects to reviewing new products and how they can work for your home.

’Tell YOUR Friend’ is a digital "word of mouth." HIM.com provides a great service to both homeowners and home improvement professionals. Don’t be shy…tell your friends about where to find a lot of information about home improvement and whjo can help them easily.

The moment you hire a home improvement professional, any decision to alter a project is between you and the service professional. Home improvement professionals usually incur a fair amount of expense preparing for YOUR project, so if you change your mind, you should expect to pay for work and materials performed up to that point. It’s a simple rule, treat your home improvement professional as you want to be treated.

Complete your Ratings & Reviews survey! This short survey provides feedback for both homeowners and our home improvement professionals. Your feedback is appreciated by our professionals because they can continue to improve how they deliver their service offering the highest possible value. Compliments, comments, or concerns are always welcome.

Your comments are vital to the quality of service provided by home improvement professionals featured on HIM.com. Often, an unpleasant experience is the result of a misunderstanding between the two parties. If there is a negative trend against the service professional, we do reserve the right to remove a service professional from our network. However, we also know that the home improvement professionals involved with HIM.com tend to be established companies that tend to go ‘the extra mile’ .

Homeowners are not charged for this service because the home improvement professionals pay advertising fees to participate in the HomeImprovementMadison.com website. Professionals specify the type of work they do and HIM.com provides homeowner leads.

HIM.com has many articles, charts and internet links to assist you in researching any home improvement project. This information, coupled with the experience, skill and integrity of your home improvement professional will help you in deciding what a fair price will be.